Wi-Fi and Technology Resources

settings, login, software discounts, Chromebooks, Canvas, Microsoft, Google, and more

The SMC_WIFI wireless network provides internet access to current students and employees who properly set up their personal wi-fi enabled device, such as a portable computer or mobile phone.

Wireless access points are in all SMC buildings and most large outside areas.

Only web access is allowed (http and https). The wireless network does not allow any non-web services such as telnet, FTP, SMTP, POP, IMAP, etc.

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For Apple iOS devices

From the Home screen, tap Settings, then tap Wi-Fi.
Tap Wi-Fi and enable Wi-Fi if it is not already on.
Tap SMC_WIFI
You will be prompted to log in with your SMC network username and password.

For Windows devices

From the Taskbar area, look on the notification area usually on the right-bottom area of Windows computers.
Click on the Internet / Wi-Fi icon usually next to the sound icon.
Click on the arrow next to the Wi-Fi to manage the Wi-Fi connection.
Click on SMC_WIFI
Check "Connect automatically" option if you want to connect automatically everytime.
Click on "Connect"
You will be prompted to log in with your SMC network username and password.
<pictured guide is coming soon>

For Android, Chrome OS, and Linux

Choose the SMC_WIFI SSID
EAP Method: PEAP
Phase 2 authentication: MSCHAPv2
CA certificate: Don't validate OR Use System Certificate
User certificate: None installed OR Do not verify
Domain: smc.edu
Identity: enter your SMC network username here
Password: enter your password here
Anonymous identity: leave blank (or remove any contents if it's not blank)
Check "Save identity and password" OR Save

It doesn't work!

Double-check your network settings, especially the EAP setting of "PEAP".
Type your SMC username and password when requested on your device to make sure any password manager is using your current login credentials.
If you need to double-check your login credentials by logging in to a different network, visit an SMC computer center(wired) or use a cellular phone network.
Try closing and restarting web browsers.
Try clearing your web browser cache (history and cookies).
Firewall or security software you might have installed on your device can prevent you from accessing the network. Do not use any non-SMC proxy server, nameserver or gateway.
Some interior walls may block wi-fi signals.
If you think an SMC wi-fi access point might have malfunctioned but you have been able to log on elsewhere at SMC, please contact us to let us know. Please report the campus name and either the outdoor area or the building & room number.

Can I print from the wi-fi network?

Login/Account Issues

For help with most SMC computer information technology (logins, student email, Google applications, Microsoft 365, Virtual Computer Lab, and more), contact the Student Information Technology Help Line.
Directly contact Admissions, Counseling, and Canvas for other questions.

Discounts

CollegeBuys E-Store: Provides up to 80% discount on technology software and hardware for CCC students, faculty and staff. Products available through the store include discounted internet hotspots/service through California Connects, Adobe Creative Cloud, Microsoft Professional Plus, laptops – both new and refurbished, Apple products, and more.

Free Software & Subscriptions

LA County Library Digital Library Card

Technology Tools

SMC understands some students have no other access to the technology you may need to complete coursework.

Need a Chrome Book? First, reach out to your counselor or instructor to let them know. Next, once approved you will get an email with instructions on how to pick up your chrome book on the main campus.
If you’re part of a special program at SMC (Adelante, Black Collegians, Promise, NextUp, Library Loaner, or Campus Store Loaner), contact your counselor.

Checklist of SMC Online Services

ToPIC	RESOURCE
Corsair Connect, the SMC student self-service system for adding classes and many other transactions	Corsair Connect Guide (link is bookmarkable in a web browser): www.smc.edu/ccguide Corsair Connect login page (link is bookmarkable in a web browser) www.smc.edu/cc Do not bookmark any other page inside Corsair Connect, as those links may change at any time. Do not press the web browser "back" and "next" buttons more than three times a minute while inside Corsair Connect, or the system may think you are using a bot to grab classes and then lock you out for at least one hour. This cannot be overridden by SMC Technology Support. Hint: if you are searching for classes, use second tab with this bookmarkable link: www.smc.edu/searchclasses
SMC student e-mail (a Google for Education account)	How to use a student e-mail account Switching among Google accounts (external link) (for example, having Google accounts for both an SMC student email and a personal Gmail)
Google Workspace for Education Fundamentals (only after your classes start, plus a grace period after your classes end)	reference guides for Google Apps (external link) how to change from one App to another (external link) compare different Google Workspace for Education versions (external link)
Microsoft Tools (only while you are enrolled in an active class, plus a very short grace period after your classes end)	SMC student licenses for Microsoft 365
Zoom (a private company's service for video conferencing)	Zoom Guidelines for Students Join a Zoom test "meeting" (external link) to make sure your system is set up for future video classes or meetings

Checklist of the best Canvas links

Note: A student's Canvas account is created TWO WEEKS before the student's first SMC class starts.

Topic	Resource
CANVAS HELP DESK The company that owns Canvas runs its own Help Desk for technical issues using Canvas. Contact your instructor immediately for any questions about anything inside a Canvas course that is specific to the class. This includes broken links and getting locked out of a quiz or test. SMC Tech Support has no access to anything inside Canvas. However, SMC Technology Support can help you log in to any system using SMC SIGN-ON, including Canvas.	Canvas Help Desk, telephone support phone number Students: (844) 303-0352 Time waiting on hold may be lengthy. For faster service, try the chat option inside Canvas. Email address of the SMC office coordinating with Canvas
Canvas Login	SMC webpage address for Canvas direct login (bookmarkable): https://online.smc.edu/login/saml/6 This is the same address shown on the main SMC webpage.
information from the SMC department that coordinates with Canvas	www.smc.edu/canvas
Canvas Mobile	How to access Canvas on a mobile device
Canvas Courses	How to locate my courses
Canvas Announcements	How to view announcements How to add group announcements
Canvas Student Guide, a big collection of links for students	Canvas Student Guide
Canvas Assignments	How to view assignments How to view rubrics for assignments How to submit an online assignment How to submit a group assignment How to upload a file as an assignment How to see graded assignment
Canvas Calendar	How to use calendar
Canvas Course Chat	How to use course chat
Canvas Conferences	How to use conferences (must be enabled by instructor)
Canvas Groups	How to view all my Canvas groups
Course Home Page	How to use course home page
Canvas Syllabus	How to view the syllabus
Canvas Discussions	How to view discussions How to reply to discussions
Canvas Grades	How to view grades in a course
Canvas Inbox	How to use Inbox in Canvas
Canvas Quizzes	How to view rubric for a quiz How to take a quiz How to submit a quiz

Security & Safety Concerns

Please do not leave your laptop, tablet, or phone unattended! The College is not responsible for stolen equipment.
For safety reasons, please do not stretch electrical cords or other items across floor areas such as hallways or aisles.
Follow the SMC Student Computer Use Policy.

Need Help?

If you have questions please check the Knowledge Base for relevant self-service information or contact us.